Maintenance coordination takes time and expertise, and an agent may legitimately charge for that service. The important issue is disclosure.
Ask for the complete picture
Does the agent add a percentage to the contractor’s invoice? Is there a separate administration charge? Does the contractor pay a referral commission? Will the landlord receive the genuine quotation and invoice?
Contract Homes is built around clear approvals and genuine third-party documentation. Any agreed coordination fee should be stated openly rather than concealed within an inflated works cost.